![]() ![]() We also encourage our teams to use Zoom to socially meet. In Slack, for example, we have channels that are specifically designated for us to share common interests that are not necessarily work-related, such as cooking, photography, music, etc. “What worked for us was finding ways of incorporating technology we use for work, such as Slack, Zoom, and Confluence into our team-building strategies. “When we went remote, we suddenly didn’t have the opportunity to bond over these activities, so now we had to be much more deliberate about these connections and much more repetitive. By doing that, without us even realizing it, we were sharing our values and learning to trust each other. We would eat lunch together, play games and enjoy all kinds of activities. You need to set some boundaries otherwise it will lead to burnout for some people and the inability to produce actual work for others.”Įmotional connection is essential to teams - how can technology help management establish strong connections with employees they may never have met? “Prior to us being remote, we were a small bunch. There are two other common patterns we see, one is constant questions/answers on Slack/Teams, so much so that it crosses work hours (notably due to timezone differences). ![]() (Though obviously people or personal problems should not be discussed in public channels.) Some people refer to this as ‘asynchronous communication.’ “Provide a safe environment so that questions/problems/solutions can be discussed in public (Slack/Teams) channels. This way everyone can speak to customers in a unified way. One way to make a business more efficient is to bring all that information - including notes and conversations you’re having or the deals and projects that you’re working on - together. In a remote environment, it can be even more challenging to have your teams on the same page. One of the patterns that we see a lot is what we would call silos of information or duplicate information. “ eliminate or minimize information silos. What are the three most important qualities for leadership when managing remote teams? “Having the right people in the right place is essential, but how do you get there? This Q&A offers up some of the insights he had to share. It’s because the company already creates tools for hybrid teams that Jetha’s insights into the future of work will be valuable to other enterprise professionals. Most recently, the company updated the sync system Daylite uses so it keeps more users and larger quantities of data synchronized.Īt its most basic, some see Daylite as an Apple-only alternative to Salesforce. Over the years, the company has enhanced Daylite to maximize the value of customer connections, including the capacity to hold useful data on historical interactions. #DAYLITE CRM SOFTWARE#The software itself integrates customer relationship management, scheduling, contact, sales, and project management into a single Mac-, iPhone-, or iPad-native application. ![]() It’s built for collaboration, both externally and within internal teams. Marketcircle’s Daylite is a CRM solution for Apple products. With that in mind, I spoke with Alykhan Jetha (AJ), the president and CEO at Marketcircle, to get his views on the leadership qualities the future of work will need. More and more, developers are looking for ways tech can boost teams in a hybrid age. Delivering popular Apple-related news, advice and entertainment since 1999.Īcross digital transformation efforts, recognition is growing that communication and collaboration are increasingly important - even as some processes become automated.
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